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Home > Terms and Conditions

Terms and Conditions

Policies, Terms and Conditions:

The terms, policies and conditions (collectively known as "Conditions") described below govern the use of this site (referred to as "AileenAnneCollections". Your use and/or placement of any order indicate your acceptance of these Conditions. AileenAnneCollections of Florida.


We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology. 

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the AileenAnneCollections site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the AileenAnneCollections site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. AileenAnneCollections is not responsible for the actions of third parties.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. AileenAnneCollections reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Credit Cards

We accept the following credit cards: Visa, MasterCard, and American Express. There is no surcharge for using your credit card to make purchases with AileenAnneCollections. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

Money Orders, Cashier’s Checks, Company Checks, No Personal Checks

Shipping Policy

Shipping Time -- Most Orders are shipped within five days after being placed however some manufacturers take 4-5 weeks for orders to get shipped and arrive, and special order items sometimes take up to 4-6 weeks to arrive also. Orders are not processed or shipped on Saturday, Sunday, or Holidays.

We cannot guarrantee when an order will arrive. Consider any shipping or transit time offered to you by AileenAnneCollections or other parties only as an estimate as each manufacturer has their own shipping time policies. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Out-of-Stock Products
We will ship your product as it becomes available. Usually, products ship within five days after available. Once again some manufacturers take up to 2-3 weeks after product becomes available. Not counting Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock or back ordered which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. However in multiple orders some items come from different manufacturers so they may arrive at different times. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt.

AileenAnneCollections shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Florida. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 14 days from the date of receiving. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 14 days from the date of receiving. Any other returns requires a 25 percent restock fee plus shipping off the original price and return shipping to be paid  by buyer. In some cases there will also be a drop shipping fee of 5 dollars on returns by the manufacturer except for manufacturer defects. There are NO RETURNS ACCEPTED AFTER 30 DAYS from date of shipment. Please open all purchases immediately upon receiving and we must be notified within 5 days. Rugs are not returnable and any special order items except in cases of manufacturer defect. Sorry no c.o.d. All returns are credited back by AileenAnneCollections and not by the manufacturer. Please call us for the return address and the info needed for credit to be placed in box. If being returned for defect we will send a call tag after notification. All merchandise must be returned in original packaging and must be in good condition as when sent for credit.

Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, AileenAnneCollections shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. AileenAnneCollections shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, AileenAnneCollections shall immediately issue a credit to your credit card account in the amount of the incorrect price


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that AileenAnneCollections is not responsible for the operation of or content located on or through any such site.

Copyright and Trademark Notice
This site is owned and operated by AileenAnneCollections. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of AileenAnneCollcections. Copyright © 2003, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without AileenAnneCollections prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether AileenAnneCollections. signs them or not. AileenAnneCollections reserves the right to make changes to this site and these Conditions at any time.